Return & Refund Policy

Return Policy

If for any reason you're not satisfied with your purchase, you may return your items within 30 days of delivery. Please contact us at and we will provide details of how you can return the goods to us.

To be eligible for a return, all items must be unused and in the same condition that you received it with all their tags attached and free of dog hair, odour and signs of wear. It must also be in the original packaging.

Please note you're responsible for the cost of returning items to us. We recommend using a registered mail service, Mudless is not liable for any items lost in the post. Your item must arrive with us within 30 days of you receiving your order.



Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a refund will be issued via the original payment method within 10 - 15 working days.